Drive cloud and network standardization across a multi-account AWS organization (84 accounts, multi-region, EKS-based platform) for a HITRUST- and SOC 2-compliant healthcare SaaS; primary on-call owner for AWS networking and firewalls.
Designed the migration of production ingress/egress from a single-account Transit Gateway hub to environment-specific network hubs, replacing self-hosted firewalls with AWS-managed Cloud NGFW across two regions, spanning 112 VPCs.
Led an org-wide observability standardization initiative, authoring six ADRs governing a Datadog estate of ~200 hosts, ~29K custom metrics, and 100M+ log events/day — democratizing outage-to-SLA impact analysis from a single engineer's ad-hoc scripts into a self-service dashboard accessible org-wide.
Built a CI-validated Datadog Software Catalog as entity-as-code (130+ entities, including 56 customers and the critical claims-processing path), enabling immediate identification of customer impact during incidents.
Defined the team's AI engineering standards, building an internal MCP server exposing GitLab, Cloudflare, AWS, and Datadog operations to AI tooling and a library of agentic DevOps skills, including an automated review/feedback loop that runs before any human review is requested.
Partner with engineering leadership to extend the team's cloud and operational standards to adjacent teams, driving consistency across the broader organization.
SENIOR CLOUD ENGINEER, DEFIANCE DIGITAL (Oct 2022-Jul 2025)
Responsible for successful cutover of 11 microservice repositories from CircleCI to GitHub Actions, using projen to standardize and automate pipeline workflow creation and management, with zero downtime, increased security compliance, and enhanced caching. Deployments are now 25% faster.
Architected and wrote infrastructure-as-code in the AWS CDK with TypeScript and Python for customer serverless and containerized applications. Repositories were managed via projen for consistency.
Mentored more junior engineers and created collaborative internal processes for RFCs, onboarding, and code reviews.
Developed and shared common constructs for Defiance Digital's best-practice security and observability recommendations using the AWS CDK and CDKTF.
Supported and trained a customer team of developers in a Java app replatforming from EC2
instances to ECS containers, including a legacy containerization refactoring effort, leading
to
a reduction of at least six months of planned development time and increased agility and
security to meet corporate goals and policies. The end state environment included ECS, a
GoCD
CI/CD pipeline, SonarQube SAST/DAST scanning, SignalSciences WAF, and AWS ALBs.
Created an Azure Subscription Vending Machine in Terraform for standardization of customer
environments.
Adapted and expanded upon GCP CAF Terraform modules to meet customer security, operational,
and
cost standards.
Codified and trained Cloud Enablement Team on Git and Terraform standards.
International Airline
Assisted with management, implementation, and design of AWS-native CI/CD (CodePipeline,
CodeCommit, CodeDeploy), including shifting SAST/DAST left, and advising client as to best
practices.
Adjusted AWS Landing Zone templates to implement global AWS Managed Config Rules.
Created and deployed Terraform for Cloudfront on S3 static sites, allowing HTTP to HTTPS
redirection, HTTP/2 implementation, and custom Lambda@Edge for basic auth on development
environments to restrict public access.
Started as part-time Associate Software Engineer, learned the business and tools, and applied
programming skills to tasks required.
Promoted to full-time Monitoring Tools Engineer in June 2017 where I took ownership of
NetBrain-as-a-Service, began developing automation pipelines, refined processes, and dramatically
improved operational efficiency through our tooling.
Promoted to DevOps Engineer in May 2018, where I automated many of our refined processes.
Responsibilities include developing cloud services and operations within AWS, Azure, and Google Cloud
Platform, including working with specific Google services, IaaS and CI/CD pipeline tools, and HyperGrid
for governance and policies.
Integrating our software stack using REST APIs, Python, and PHP.
Managing and operating software for tooling-as-service, software-as-service, and solutions for
businesses of all sizes.
KEY ACCOMPLISHMENTS:
Reduced monitoring noise and therefore ticket count for our NOC by 75%, dramatically improving
operational efficiency.
Built automation pipeline triggered by NMS alerts to SSH to devices, execute remote PowerShell commands,
perform database queries, or make API requests, then create the appropriate ticket type in ServiceNow
for full tracking and audit compliance.
Acquired ScienceLogic Expert certification in my first 6 months at Burwood.
Acquired NetBrain NetOps Professional certification in my first 9 months at Burwood.
Responsible for processing 40+ changes per month with minimal disruption and downtime to our
customer-facing services.
Part of a two-person DevOps team to develop a speech-to-text Python application in Google Cloud Platform
using GCP services, Kubernetes, Docker, microservices architecture, and Travis CI as an orchestration
tool.
Took ownership over our NetBrain-as-a-Service offering, including maintenance and upgrades of
infrastructure, development of process for setup of new customers, and automation to provision new
NetBrain customers.
Developed workflows and automatic conversion of emails to appropriate ticket types in ServiceNow.